Shipping
Shipping costs are free in Metropolitan France from 90€ of purchase (except on all skateboard equipment and limited products)
-Colissimo Metropolitan France rates
| Weight up to... | Rates to metropolitan France, Andorre and Monaco |
| 250gr | 4€ |
| 500gr | 6€ |
| 750gr | 7€ |
| 1kg | 8€ |
| 2kg | 11€ |
-Colissimo Europe rates
| Weight up to... | Rates to Europe, Switzerland and UK* |
| 500gr | 12€ |
| 1kg | 15€ |
| 2kg | 18€ |
| 5kg | 24€ |
| 10kg | 38€ |
-Colissimo International rates
| Weight up to... | Rates to African countries (excluding Maghreb), Canada, United States, Russia, Near and Middle East. |
| 500gr | 28€ |
| 1kg | 31€ |
| 2kg | 50€ |
| 5kg | 62€ |
| 10kg | 118€ |
-Skateboards rates
| Weight up to... | Rates to metropolitan France, Andorre and Monaco |
| 1kg | 5€ |
| 2kg | 7€ |
| 3kg | 9€ |
| 5kg | Free |
Return conditions
-The Customer returning a product bears the risks of transport and must send it within 14 days of contacting us under conditions similar to the initial shipment made by Milk. If the non-conformity of the product is our responsibility, we will reimburse you for the return costs up to the maximum limit of the initial shipping costs of the product concerned.
- An exchange, a credit note or a refund at the Customer's choice will be made as soon as possible within a maximum period of thirty (30) days after receipt of the package and verification of its content and the reason for the return.
No product returns will be accepted :
- If the products are damaged and / or unsuitable for resale by the customer.
- If the products are not in perfect condition and complete (instructions, accessories, etc.).
- If the products are not in their original packaging accompanied by the original invoice.
- If the recordable products such as CD, DVD, etc… are not sealed in their original packaging.
- If the products were on sale or on promotion.
- The costs incurred for the return of items are the sole responsibility of the customer.